Application Support Mgr - (US-NY-New York)

Application Support Mgr - (US-NY-New York)

Minimum Education: Bachelors
Job Type: Full Time
Jobcode: ITWJA43

If not you, would you know someone???  I will pay a finders' fee if you refer someone who is hired.

Two year assignment
Please quote your best rate

· The application that this person will be working on and supporting is proprietary (in development), so there will not be anyone with direct experience with this platform. Therefore, there is not a “specific application” that we are requiring, however, this should be a very technical person having experiencing working or supporting financial applications.

· The operating system will be Linux (Red Hat) so the person needs to be fluent/expert in that capacity, but we do not want someone focused on system administration.

be advised that we currently have an opening for a Consultant – Application Support Manager. This is long term consulting assignment beginning on or about April 1, 2009 and continue on as needed basis until May 2011.We request that you include the daily bill rate when uploading the candidate’s resume. Note: We do not have any salary range, therefore, please be sure to send the information along with your commentary on how the individual meets the specific requirements of the role.




Job Description
currently recruiting a dynamic individual to join our team as a Consultant Application Support Manager. The ideal candidate must demonstrate the ability to plan, direct, train, coordinate and supervise the duties of team members to achieve maximum efficiency and output. He/she will be responsible for the deployment and configuration of trading applications in the test and production environments, as well as the completion of operational acceptance testing.

Responsibilities include:

Perform the implementation and configuration of application software changes changes
Manage group's assigned project activities by setting priorities and organizing workload to meet deliverables efficiently and effectively
Define and execute Operational Acceptance Test plans based on technical requirements for trading applications and operational support tools
Coordinate, document and report daily test activities and support metrics
Troubleshoot and assist in the mitigation and escalation of incidents in test and production
Serve as problem manager for production application issues
Provide online and offline support for the trading systems (24x7 on call)
This position will require regular interaction with various support groups, end-users and management of all levels
Required Experience
Required Experience
· 10+ years experience supporting applications on Linux and Windows environments
· In depth experience in diagnosing and solving software/hardware operational problems and in determining course of action required.
· Change management, release and deployment management experience
· Application software testing experience
· Scripting knowledge (preferably Perl )
· Strong written and verbal communication skills
· Excellent time management and project management skills
· Understanding of ITIL framework and processes preferred
· Bachelor's degree in related field

· We need someone with scripting knowledge (Perl or bash) and software packaging (RPM) experience.

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

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