Service Desk Associate -FIX (US-NY-New York)

Service Desk Associate - FIX (US-NY-New York)

Compensation: $100K - $120K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: MABJA1

The ideal candidate will have good working knowledge of FIX protocol and will be responsible for production support of various FIX Client Connectivity platforms including real time production monitoring, interacting with clients and brokers regarding connectivity and trade related issues, configuring new connections in production and test environments. Additional responsibilities include FIX certification testing with new counterparties (both buy side and sell side) with ability to identify issues during testing, performing gap analysis of buy side client’s requirements with current system and sell side broker capabilities and documenting new features and system enhancements to satisfy those requirements. 

Additional technical and personal skills: 

Good working knowledge (user level) of UNIX / Linux operating systems. Familiarity with XML. Prior experience with emerging markets, high frequency trading and Spanish and/or Portuguese language skills is a big plus. Excellent Financial Industry knowledge. Strong organizational and communication skills. Focused and process driven. Ability to work under pressure. 

The right candidates coming out of the middle office- they may have some limited trading experience, they understand the realities of trading desk pressure and the support of trading desks (our clients), and a practical understanding of trading in some of the key markets we cover. Their experience of FIX will likely have come from addressing trade breaks from a business perspective, rather than most of the IT candidates, whose experience comes from analyzing technical FIX issues 

The candidate is likely to come from a brokerage, and be dealing with client on boarding but outside of the tech team. 

5+ years of experience supporting International, Institutional Trade environments 

Finance / Economics degree’s preferred 

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume. 

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES. 

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