Thursday, July 01, 2010

Marketing Assistant - (US-AZ-Phoenix)


Marketing Assistant - (US-AZ-Phoenix)

Minimum Education: 
High School
Job Type: 
Full Time
Jobcode: 
L940BAJA

2 Months--Renewable 
Under close supervision, performs a variety of routine outbound calling functions, in order to provide sales representatives with lead opportunities, and promote long-term business growth. 


Job Responsibilities: 
1. Telephones policyholders and pre-qualified third party vendor leads to obtain lead opportunities for insurance sales representatives. 

2. Maintains logs, records and reports as required to preserve accurate information and reporting capabilities for active and/or potential customers. 

3. Alerts management to potential problems with active customers and refers non-routine inquiries and/or problems to supervisor or appropriate personnel. 

4. Coordinates efforts to supply customer information from point of sale to invoicing with appropriate coding. Responsible for communicating this information to customer in format requested. 

5. Acts as a liaison between management and customer for routine information and reports requested. 

Communications and Contacts: 



Customers: Determine needs/problem resolution schedule appointments; Regularly 

Various Support Staff: Recommends changes/enhancements to meet customer's needs; Occasionally 



Management Staff: Update on customer status; Regularly 


Preparation, Training and Experience: 

Good interpersonal skills in order to communicate effectively to customers and management staff. Ability and willingness to overcome objections. Capacity to maintain stamina while making 250-300 outbound dials per day. Flexibility important. Call Center experience. Knowledge of systems and personal computer workstations preferred. High school degree or equivalent. 

Start Times will vary: 
Starting at 6am, 6:30 am, 7:30 am, 8 am, 8:30am and 9 am until 6pm at the latest for a total of an 8 hour work day. Must be flexible, as business needs change. 


Please quote your best rate and email a resume in Word that makes it obvious how you match the specification 

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume. 

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES. 

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