Retail Client Director - (US-AR-Bentonville)

Retail Client Director - (US-AR-Bentonville)

Minimum Education: Bachelors
Job Type: Full Time

As a Retail Client Director, you will be responsible for leading the relationship with an assigned client. You will serve as your clients' business partner, working with your colleagues to create integrated solutions to solve your clients' most pressing business issues. You will lead a client service team to provide day-to-day servicing requirements to the client, and ensure that service is effective. You will manage execution of client service plans, and ensure that annual team financial targets are achieved or exceeded. Your specific role accountabilities will include: 

-Create a partnership with clients positioning the firm as a valued and trusted advisor. Provide strategic and tactical consultative leadership across all management levels and functions. 
-Lead the team in attaining its annual revenue and expense targets. 
-Support client needs in a timely and efficient manner demonstrating a sense of urgency, tenacity, and commitment to quality and excellent client service. 
-Represent the client's "voice" to functional areas. 
-Identify opportunities to leverage the myriad products and services to create integrated solutions that solve your clients' business issues. 
-Lead and develop a high performing client service team to exceed client expectations. Ensure team is structured and resourced to deliver against client deliverables. 
-Mentor team members providing guidance on structuring and conducting market research studies, developing client relationships and identifying opportunities to enhance the value we provide to the client. 
-Lead the contract renewal process for assigned clients 

Job Requirements 
-7 to 10 years of experience in the Consumer Packaged Goods (CPG) or market research industry 
-Previous experience in a client service management role 
-Prior experience managing teams of 3-10 people 
-Demonstrated ability to apply analytic products to CPG industry business issues 
-In depth knowledge of consumer data products and services 
-Technical proficiencies in Microsoft Office software. 
-Demonstrated ability to write proposals and make presentations to senior level audiences 

Education Qualifications 
Bachelor's degree required; Masters degree a plus 

Candidates Must Have: 
 CPG or market research industry experience 
 Working knowledge of syndicated data products or services 
 People management experience 
 Strong verbal and written communication skills 
 Strong analytical skills 


Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume. 

PAID RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES. 

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