| Job ID: | Job-0449 | | Job Title: | Account Manager | | Rate: | $20 - $26 p/h | | Description: | They expect it to turn perm in about three months Candidates need to have experience managing external client relationships in the healthcare, pharma or health insurance technology industries
Responsibilities
· Serves as the liaison to the customer and oversees the development and management of Patient Referral program to customers and partners
· Drive the on-boarding process of new clients as they transition from our sales team, managing the campaign from start to finish.
· Manages interdepartmental coordination by scheduling and facilitating weekly meetings, tracking inter-department and customer/partner deliverables related to the development and maintenance of Patient Referral customer-facing initiatives
· Provide monthly performance reporting and analysis internally and to client
? Cultivate in-depth relationships with client and partners
· Meet face-to-face with clients and partners to enhance relationship building, customer satisfaction and revenue retention
· Research, prepare and develop client-facing POVs and presentations as needed
· Provide thought leadership and support for client teams across strategy, ideation, and execution
· As needed, lead new business initiatives including management of the proposal development and presentation process
Qualifications:
· 4-year college degree
· 2-5 Years relevant work experience
· At least 2 years of customer-facing account management experience
· Background in business, digital media, marketing or communication. Demonstrated familiarity with digital media concepts, business models preferred
· Strong interest in digital new media space
· Ability to manage projects in a matrixed multi-discipline environment
· Comfort working in a startup environment and handling a multitude of tasks and responsibilities
· Candidate must be results-oriented with the ability to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner. Demonstrated project management experience in previous positions
? Outstanding verbal and written communication
? Proficiency in Microsoft Office, Intermediate Excel and Power Point
Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.
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