Application Support Consultant - (US-NY-New York)

Application Support Consultant - (US-NY-New York)

Minimum Education: Bachelors
Job Type: Contract
Jobcode: ITWJA114

PLEASE QUOTE YOUR BEST DAILY RATE 

Change Management 
Manage installation and configuration of application software for production environments on multiple platforms 
Schedule and track application changes and releases 
Define, test, and document installation and fallback of system changes 
Risk assessment prior to implementation 
Document specific procedures for implementation and error checking 
Manage software and configuration changes on Test and Production environments 
Implementation Management 

Make several daily modifications to support customers’ business and technical specifications 
Perform operational acceptance tests before changes are rolled out 
Design implementation strategy and procedures 
Application configuration and implementation management 
Deploy application software and configuration changes across all Production and Test environments 
Perform implementation and integration of application software and hardware configuration changes 
Application Support 

Provide application and system support for several internal departments including Computer Operations, Market Operations, SQM, Product Management and Technology Member Services 
Provide application and environment administration of a complex trading systems 
Utilize Remedy to track and manage defects discovered during testing and application support 
Troubleshoot and diagnose systems problems; install and configure fixes for applications running on Red Hat Linux and Windows platforms 
Troubleshoot and diagnose systems problems and make repairs in areas of responsibility 
Support all ISE Test Environments and Production environments 
Analyze cause of production problems and develop methods for improvement 
Operational Acceptance Testing 

Create and execute operational test plans/scripts/cases based on technical and business requirements for trading applications and market operations support tools 
Support the execution of unit, acceptance, performance, capacity, regression and system failover testing on back-end components using manual and automated test procedures 
Support scheduled weekend testing of Production level systems and applications 
Test OS and layered product upgrades/patches 
Required Experience 
Experience Required/Results Expected: 

Experience deploying distributed applications on both Windows and Linux platforms 
Scripting experience (Perl, Python, etc.) 
Change management and configuration management experience 
General understanding of capacity and performance management 
Customer service and Production application support experience 
Knowledge of basic network administration 
Project management experience 
Bachelors degree preferred 

Please quote your best daily rate and email a resume in Word that makes it obvious how you match the specification 

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume. 

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES. 

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