Support Lead Houston, TX

Support Lead

 

 

Job ID: Job-2464

Job Title:      Support Lead

location:       Houston, TX

Jobtype:        Permanent

Rate:   up to $47.50 p/h

 

Description:   

 

May 1 start

 

Technical/Functional Skills

 

• Experience with supporting design engineering applications like Siemens- Comos or Smartplant or Eplan or Promise

• Good understanding of electrical ,instrumentation , P&ID design engineering

• Good understanding of statistical and analytical principles and processes

• CITRIX hosted environment

• SQL Server Knowledge

• ITIL Support Processes

Experience Required 3-4 Years

Roles & Responsibilities • Help Users in resolving the COMOS drawing issues

• Help users to design electrical, mechanical designs in COMOS

• Analyze and recommend improvements/suggestions to drawings built on COMOS platform

• Licenses Management ( providing the access to new users/ unlock the locked licenses)

• Users roles management

• Think and thin client ( Citrix ) set up

• Upgrades and Migration support

• Patch management

Generic Managerial Skills • Experience in support project

• Experience in working with cross-vendor teams

• Good Communication (both written and verbal) and presentation skills

• Strong customer management skills

• Strong staff management skills

 

 

Education • Bachelor or Masters in Mechanical, Electrical, Instrumentation or Computer Science or equivalent degree with relevant experience

 

PLEASE QUOTE YOUR BEST RATE

Email resume in Word to JeffAltman@TheBigGameHunter.us. Please include the job code for the position with your resume. NOTE: WE WILL ONLY RESPOND IF YOUR RESUME APPEARS TO FIT A ROLE

 

NO RELOCATION. NO OVERSEAS RESUMES. NO 3RD PARTIES. Applicants for employment in the US must possess work authorization which does not require sponsorship from the employer for a visa.

 

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