Profile of a QA Analyst/ Engineer/ tester - (Banking and Finance Domain) looking for contract work.

Hello,

I am a QA Analyst/ Engineer/ tester with around seven years of experience in software testing (Banking and Finance Domain).

I am currently located in NH.
I am ready to relocate anywhere in US for corp to corp contracts.
I possess a valid H1B visa which makes me eligible to work in US.

Please let me know if you are in need of someone with my skills.

Thanks,

Shashi Reddy

Resume
Shashi Reddy
shashi.reddyy@gmail.com
Summary
• Around 7 years of experience in software testing (Banking and Finance Domain) and involved extensively in all the testing activities
• Expertise in Manual and Automated testing tools using Quick Test Professional, Quality Center, Test Director, WinRunner and LoadRunner
• Experience in preparing Test Plans, Test Cases, Defect Report, Test schedule planning, Batch Test Scheduling and Test Status for Projects
• Have excellent knowledge of all the phases of QA Testing. Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Test Strategies, Test Metrics and
Software Development Life Cycle (SDLC)
• Experience in conducting Integration, System, Functional, Regression, Stress, Database and User Acceptance Testing
• Developed and Maintained Automation Scripts for functional and Regression Testing
• Good experience in Using LoadRunner. Created Load Test Plans using Task Collaboration Diagram (TCD), Transaction profile and User profile
• Extensive experience on Unit, Load, Black Box, and White Box testing
• Capable of generating and modifying test scripts using Test Scripting Language in WinRunner, Quick Test Professional and LoadRunner
• Expertise in analyzing High Level Design Documents, Technical Requirements and BRDs
• Extensive experience as Quality Assurance analyst for Web Based and Client server applications
• Extensively worked on database testing (Oracle, SQL Server, MS Access, and DB2) and validating the applications against the database
• Proficient in Defect tracking, Defect analysis and metrics collection
• Expertise in using the Quality Center, Test Director for Defect Tracking, Organizing, Managing, Planning and Executing the Tests
• Good programming knowledge in C, C++, Java, JSP, .NET, C#, VB,VB Script, TSYS, JavaScript, PL/SQL and HTML
• Good experience on UNIX and Shell Scripting
• Excellent interpersonal, communication, documentation and presentation skills. Ability to work independently and in a team environment

Education
• Bachelors in Computer Science from JNT University, INDIA
• Certified Software Tester from Brain bench (Transcript Id no: 6731830)
• Pursing Certified Software Quality Analyst (CSQA) Certification

Skill Set
Testing : Win Runner, Quick Test Pro 9.0, Mercury Quality Center 8.0/9.0, LOAD runner 7.8, 8.0, API, Rational Rose IBM enterprise edition 6.13/ 6.15
GUI : Visual Basic 6.0, Visual C++
Internet Technologies: HTML, DHTML, XML, Visual Studio 6.0, Java script, VB Script
Database : Microsoft Access, PL/SQL, Oracle 10G, MS Access
OS : Windows 98/NT/2000/XP/ 2003/UNIX, MAC OS
Languages : C, C++, Java, Microsoft Visual Basic 6.0, LINGO

Professional Experience:
KANA, NH June 2006 –Till date
Performance Analyst
KANA is a world leader in multi-channel customer service. KANA's integrated solutions allow companies to deliver consistent, managed service across all channels, including email, chat, call centers and Web self-service, so customers have the freedom to choose the service they want, how and when they want it.
Role:
• Analyzed both BRD and FRD documents for KANA application.
While working with Load Runner:
• Created Load Test Plans using Task Collaboration Diagram (TCD), Transaction profile and User profile.
• Generated scripts using Load Runner, Vu-gen and Vusers. Involved in modifying scripts.
• Responsible for creating automated performance scripts for load testing using Load Runner 7.8 /8.1 to testing the performance of web server (Websphere) and
application server.
• Involved in Stress testing and Performance testing for KANA Knowledge base Products.
• Responsible for creating a baseline and executing performance and endurance testing of KANA Knowledge base project to compare two versions of the web based
applications for Transaction Response Time for business critical transactions.
• Prepared and executed Load test scenarios and analyzed the results and stored in Microsoft word including log files.
While working with TFS:
• Carried out set of custom check-in policies, and a test tools build task
While working with Backend DB:
• Worked with tables, indexes, constraints, views and synonyms
• Created dimensions and fact tables
• Created functions, procedures and triggers in PL/SQL
• Worked extensively on complex SQL statements
• Created, executed and documented associated test cases
Environment: Load Runner, Windows XP/NT, UNIX, Java, JavaScript, QTP, SQL Server, NMON. SQL, Oracle

CITI GROUP, NY Oct '05 – June 2006
QA Engineer
The services offered mainly consist of working with the retail accounts and credit card services of Citi bank. We are currently engaged with Banking & Credit Cards (LOB) of Citibank.
Responsibilities:
• Testing the various services provided for the Citibank customers.
• Enrolling the card member services.
• Managing the various alerts for the Citibank accounts.
• Execution of manual test cases.
• Preparation of traceability matrix.
• Analyzed user requirement document, specifications and developed test plans, test cases which includes Testing Overview, Test Objectives, Testing Strategies,
Test Environment, what will be tested, what will not tested, (Web related testing).
• Participated in Walk-through, inspections and reviews of specifications, code, and test Cases
• Conducted System and Regression Testing identified application errors and interacted with developers to resolve technical issues.
• Developed Test Scenarios, Test Cases and Test Script for Manual Testing.
• Developed and executed test plans; test cases and test matrices utilizing QA best practices and standards.
• Participate in white box and black box functional testing, regression testing, integration and configuration testing.
• Report and track product defects.
• Documented and communicated requirements, test results, test process and test standards with QA Manager.
• Performed Manual Black Box Testing on my entire Project.
Environment: Mercury Quality Center, Team Track, Internet Explorer and Netscape.

Countrywide Home Loans, CA Dec '03 – Sept '05
QA Analyst
Countrywide is a diversified financial services company with mortgage banking at its core. As Americas leading home loan lender, Countrywide was built on the philosophy that those desiring the American dream deserve the opportunity to own a home. Since 1969, Countrywide has worked diligently to break down the barriers to homeownership and help millions of American families and individuals become homeowners.
Role:
• Analyzing and understanding the application using the given BRDs, FRDs
• Writing the test cases by using FRDs, BRDs and use cases
• According to the QA methodology for that particular application wrote test cases and identified the test scenarios using Rational Rose
• Performed the execution of the test cases to verify the expected results
• Provided quality metrics for measuring product quality and team efficiencies
• Perform Data Validation of the data flow from the front-end to the back-end
• Developed Test scenarios and Test cases using Test Director
• Conducted Walkthrough, Participated in bug review and requirement analysis meetings
• Involved in all phases of testing
• Involved in functional, Black Box Testing, integration testing and regression testing.
• Used Test Director to track and report system defects and bugs, writing modification request for the bugs in the application and helped developers to track the
problem and resolve the technical issues
• Reported the bugs, Email notifications to the developers
Environment: Test Director 7.5, Black Box Testing, Oracle 9i, UNIX, Java, JSP, Rational Rose

Sovereign Bank, Dallas, TX April '03 – Nov '03
Software QA Tester
Description:
This application was developed for online transactions like accessing personal accounts, checking balances, payment of recurring bills, such as mortgages and loan payments, transfer of funds between accounts of its customers and also between this bank and other institutions, loan rates, other products and services, and correspond with the bank.
Responsibilities
• Analyzing and understanding the application using the given BRDs, FRDs
• Involved in creating and execution of test plans for their Internet web site application.
• Developed Test Plans and Test Cases.
• Perform Data Validation of the data flow from the front-end to the back-end.
• Involved in all phases of testing.
• Developed test suits for Regression Testing, Integration Testing, and System Testing.
• Used Test Director to track and report system defects and bugs.
• Analyzed test results and involved in bug-tracking using Test Director.
• Reported the bugs, Email notifications to the developers.
Environment: Test Director 7.2, Internet Explorer 5.0 and Windows NT

ING Direct, TX June 2001 – Feb '03
QA Engineer
Worked as a Software Tester for ING Direct USA, which is a leading global provider of innovative eFinance solutions that are centered on banking, brokerage and insurance. Was involved in the banking project, which has different modules like Consumer Banking, Customer Service Representative and Back Office
Responsibilities
• Involved in analyzing Business requirements documents with the business team, potential customers and development team
• Involved in developing test strategy, test plan and reviewed test plan
• Involved in Planning, Writing and Executing of Test Cases using Test Director, Bug Reporting and GUI testing
• Involved in different phases of Component testing like Functional testing
• Prepared the test data for positive and negative testing used in data driven testing.
• Involved in testing the application against different browsers Netscape Navigator and Internet Explorer
• Generated Test Results in a formal Analysis Report according to documentation standards.
• Performed User Acceptance Testing for End Users
• Used Test director 5.0 for requirements management, planning, scheduling, running tests, Defect tracking and manage the defects and executing the test cases
• Scheduled Meetings, attended Walkthroughs interacting with developers, QA lead and Project Managers.
Environment: Test Director 5.0, MS SQL Server, Windows 2000, Windows NT, XP, MAC OS x

TVS Corp, India Oct '00 – May '01
Manual Tester
Description: Payroll and Inventory Reporting System. The application was designed and developed to create monthly, quarterly and yearly financial and accounting statements, payrolls inventory.
Responsibilities:
• Identified the Test requirements based on application business requirements and blueprints.
• Performed Manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance,
Performance, and Black Box
• Involved in analyzing the applications and development of Test cases
• Involved in doing System testing of the entire applications along with team members
• Applications are tested manually.
• Developed test scenarios and test procedures based on the test requirements.
• Participated in Preparing Test Plans.
• Performed Database testing.
• Documented errors and implemented their resolutions.
• Created Test scripts, executed Test scripts.
• Wrote SQL queries to validate data
• Developed Test Objectives and Test Procedures.
• Participated in user training and submitted status reports weekly.
Environment: Java, C, SQL Server, MS-Word, Ms-Excel, and Windows 98