Technical Operations Manager BNRJA44 Base to $150000 + bonus (Total $200000)

If not you, would you know someone???

 

 

Basic Function:

Individuals are responsible for the operational integrity and customer satisfaction of all IT infrastructure and services, execution of project workload, and Level 1 & 2 application support for their respective business unit. Other responsibilities include proper administration and allocation of all services, overall direction and control of their IT staff, primary point of contact for their business units, and Chief Development Officers (CDO) for the line of business and other ITG departments. Build a partnership with their respective CDO, working towards defining Business Unit tactical and strategic initiatives, meeting current business demands and ensuring successful completion of project, initiatives and change control. Engage CTO and CDO subject matter experts across the organization to identify and establish best practices, foster the integration and implementation of these practices as they relate to the systems supported.

Primary Responsibility:

	15%	Incident Mgmt – Support and resolve day to day issues and perform root cause analysis for Major Outage tickets relating to their assigned line of business.
	15%	Project Management – Build a partnership with their respective CDO, help to define Business Unit tactical and strategic initiatives. Provide budget estimates as they relate to technology infrastructure and required labor, resources and timeframes. Effectively manage expectations of the business and CDO organization. Execution of aforementioned projects and ensuring successful completion of project.
	10%	Analysis / Measurement / Inventory Control – Conduct Application Performance Analysis and performance capacity planning. Make recommendations to optimize the infrastructure and provide optimal support to their respective business unit.
	10%	Release Management / QA – Create process and procedures in support of software application and vendor releases. Create and periodically review methodology for QA of release in agreement with their respective CDO organization.
	5%	Identify and establish best practices, foster the integration and implementation of these practices as they relate to the systems supported. Engage and maintain regular contact and feedback with relevant CDO and business unit lead contacts to ensure all operational requirements are met
	5%	Assist CDO and or business units with budgets, control costs and forecasting of future expenses as it relates to technology infrastructure and support.
	5%	Ensure local adherence to ITG governance as dedicated by the CTO and CIO
	5%	Complete annual performance reviews and recommend compensation adjustment.
	5%	Responsible for the overall development and tactical control of the IT staff.
	5%	Perform benchmark analysis of new application deployments.
	5%	Metrics Reporting – Create and run scripts that report on operational availability of critical applications. Create reports (daily, weekly, monthly and quarterly in reference to Capacity mgmt, Performance mgmt and Trouble calls. Provide ad-hoc reports as directed by the CTO and CDO.
	5%	BCP / DR - Quarterly DR application tests. Coordinate the implementation of future requirements between the Business Unit and ITG in the Business Continuity and Disaster Recovery space.
	5%	Coordination of documentation efforts and define application operational support as per strategic direction of NY ITG.
	5%	Participate in branch business unit meetings for the execution of ITG strategy and coordination of activities of other ITG Managers.
	100%

 

Skills Required:

·         Must have at seven – ten years experience supporting a particular technology areas and applications supporting real time trading.

·         Degree in Computer Sciences, Engineering or Business Management is a plus.

·         Must have thorough technical understanding of:

·         Distributed systems technology (UNIX, LINUX Windows based systems, server and PC based infrastructure)

·         Telecommunications and the underlining protocols supporting the infrastructure

·         Market Data technology, feeds and service providers

·         Database technologies (Sybase, Oracle)

·         Voice technologies

·         Must have a strong understanding of the structure and workings of a particular business along with the associated interdependences of other lines of business.

·         Must possess a good understanding of financial accounting practices.

·         Must be strong in Project Management.

·         Must have excellent problem solving skills.

·         Must be able to work under pressure and in a fast paced environment.

·         Excellent verbal and oral communication skills.

·         Must have strong managerial skills possessing both the ability to lead and motivate a team of highly skilled individuals.

·         Must be detail oriented.

·         Strong interpersonal skills.

 

Business Need:

 

The Technical Operations Manager is required to support production trading or production operations environment from an infrastructure support perspective along with the CDO development projects and initiatives. Fulfillment of this position is required to provide operational support to safeguard the firm’s investment in technology and provide operational stability to the business. This position is required to provide the overall direction and control of the business support group technology staff.

 

Email resume in Word to thebiggamehunter@cisny.com  ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

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