Desktop Support and Environmental Quality Assurance Engineer base around 110-120k plus bonus NYC CODE BNRJADTS
The Desktop Support and Environmental Quality Assurance Engineer will be responsible for working in a group to deploy, support and maintain the distributed technology infrastructure for the Private Client Services group. Other tasks include documenting systems architecture and interacting with various Technology Operations groups on the daily operational needs of the business unit. This role will participate in complex technical projects and interface with technology and the business users. Specific duties and responsibilities include:
· Test desktop and laptop hardware/software to corporate standards and business needs.
· Define packaging and distribution standards.
· Provide post-release follow up to assure business objectives have been met and resolve any outstanding technical issue(s)
· Work with Systems Administrators and Network Engineers to maintain, improve, and optimize the production environment.
· Perform advanced system administration on proprietary or third party systems.
· Perform hardware and software troubleshooting.
· Proven ability to manage problems and issues during crisis with the ability to prioritize and multi-task in a highly dynamic environment.
· Analyze hardware and software performance.
· Recommend and improve configurations to achieve operating/optimal efficiencies.
· Ability to do detail work
· Experience dealing with people at various levels in a corporate structure
· Manage multiple, high priority value-add projects delivering quality results, on-time and within budget.
· Help ensure professional, courteous handling of employee requests with outstanding customer service skills.
· Contribute ideas towards improving overall project team efficiency
· Off hours/on call support as required.
· Proficient administering and troubleshooting Windows and UNIX/Linux systems.
Qualifications
· Minimum 3 years of experience in user support role with strong analytical skills from experience troubleshooting, diagnosing, and resolving technical issues based on client and corporate needs following corporate standards.
· MUST have experience building, deploying, and migrating Windows XP and Windows 2003 Server systems in a LAN/WAN environment
· Working knowledge of Active Directory and Network technologies
· Must have familiarity with database concepts.
· MUST have experience with patch management in a Windows environment.
· MUST demonstrate ability to coordinate vendors and/or consultants engaged in the installation of hardware and software and have experience evaluating hardware and software products.
· MUST be self directed and motivated with the ability to work effectively in a fast paced environment.
· MUST be a team player, capable of interaction with users with the ability to respond quickly in a dynamic environment.
· MUST demonstrate exceptionally well developed written and verbal communication skills.
· Preference will be given candidates with the following experience:
o Change control process management
o Scripting knowledge
o Application packaging
o Knowledge of Ghost - both upload and download and working with sysprep
o Local and Domain Group Policies
Email resume in Word to thebiggamehunter@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.
NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.
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posted by Unknown at 9:08 AM
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