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| Position- Developer Support Engineer |
| Job Id (Use when Referring to Position): | 4451 |
| Job Type: | FTP |
| Location: | Chicago IL |
| Experience: | 0 - 0 |
| Compensation: | $65,000.00 - $90,000.00 |
| Job Description: | Company Background
- Successful, rapidly expanding market-data vendor
- Now with operations in the US, Canada, UK, Singapore, Tokyo and Hong Kong
- New hardware accelerated platform puts us at the technology forefront of technology
- Great opportunity to join a dynamic young firm early-on Developer Support Engineer - C++/Java/C#
*Location:
Chicago (Loop), IL
*Overview:
Assist clients that use our SDKs to develop market-data applications.
*Position Description:
This is a full-time role to help support developers who use our SDKs to build applications that subscribe to or publish market-data. The emphasis is mainly on C++ (on any platform e.g. Windows/Linux/Solaris etc) but ability to support also Java and C# users a definite plus. You will be supported by the core Engineering team.
You will be a fast learner with a strong C++ background (at least 3 years commercial experience and ideally on more than 1 platform).
*Duties/Responsibilities of Position:
- Assist/advise developers to use our SDKs
- Debug applications and diagnose problems
- Manage technical escalations back to the Engineering team
- Participate in documentation and product review process
- Provides strong technical support to the entire organization
- Create and disseminate technical knowledge via knowledge base, white papers etc
- Work on customer support related projects as assigned
- Work with Engineering to manage fixes / enhancements
- Work with Sales to assist client prospects with development projects
- Interact with all external customers - via phone / email / ticket system / on-site
*REQUIRED Technical/Other Skills:
- 3+ years C++ (experience of templates, STL, multithreading)
- Excellent troubleshooting skills
- Strong communication skills, both written and verbal
*Preferred Technical/Other Skills
- Network programming/experience with TCP/IP
- Proficiency in Java / C#
- Capital Markets / Market Data
- RDBMS
- Message-Oriented Middleware
Salary- 65-90k |
| Degree Required: | |
| Desired Skills: | |
| Additional Information: | |
| Comments: | |
Email resume in Word to thebiggamehunter@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.
NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.
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