Applications Software Support - (US-NY-New York)
Applications Software Support - (US-NY-New York)
Compensation: $55K - $60K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: ISSJA2
The support Rep is a proven high-level resource with technical expertise and customer support consulting skills. A consultant in this position has mastered the day-to-day customer support duties, product specialization and queue and crisis management. This level also allows the consultant to expand and grow in their specialty area.
- A college degree or equivalent experience
- Two (2) to four (4) years of IT related experience. Customer Service experience is a plus.
- Knowledge of at least one operating system, such as Windows, Unix, Linux, MF and etc.
- Strong working knowledge of JavaScript, .Net., J2EE, HTML, Web Services and XML.
- Working knowledge with various Web Servers, Application Servers, and Portals
- Strong knowledge of database technologies as well as SQL
- Skilled in advanced troubleshooting and coding techniques.
Required Skills
- Must communicate effectively and have excellent telephone skills.
- Ability to isolate and solve technical problems.
- Must have excellent interpersonal skills
- Must be a team player.
- Must have a good command of the English language, both written and oral.
Email resume in Word to thebiggamehunter@cisny.com. Please include the job code for the position with your resume.
NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.
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