In-Market Trade Services Manager Houston, TX

In-Market Trade Services Manager

 
Job ID: Job-1779       
Job Title:      In-Market Trade Services Manager       
location:       Houston, TX
Jobtype:        Permanent      
Rate:          
Primary Skills:        
Description:    Overall leadership and direction setting of In-Market Trade Services teams handling Export Letter of Credit operational and customer service functions. 
Lead approximately 40 team members in multiple units and multiple sites supporting international businesses, products, and systems. 
Lead first and second level staff, and provide continued staff and team coaching, mentoring, and development. 
Develop staff measurement goals, succession and development planning efforts, and performance management processes for the development of high performing teams. 
Lead resources and resource planning efforts to ensure that customer expectations are met and transactions are processed 
Ensure adherence to all U.S. and foreign regulatory compliance procedures. 
Work with overseas operations and in country relationship teams in delivering operations services to customers in multiple time zones. Interfaces with senior management, line of business partners, product management and customers to ensure standards are in line with expectations and competitive in the industry. 

Basic Qualifications 
8+ years international experience in support of either front, middle or back office operational processes. Includes 4+ years of management experience. 

Experience managing multiple international businesses and processes. Experience handling complex transactions across multiple systems. Strong customer service skills required. Demonstrated ability to interact with multiple levels of staff, managers and business partners across multiple sites and time zones. Demonstrated ability to understand and manage risks associated with international banking. Strong budget and forecasting skills. Experience leading multi-site operational teams with multiple level reporting structure. Demonstrated people leadership skills in mentoring, coaching, and staff development. Demonstrated organizational and time management skills. Experience in handling complex transactions across multiple systems. Strong customer service skills required. Strong budget and forecasting skills with an understanding of accounting and general ledger. Microsoft Office applications experience. 

Preferred Skills 
Knowledge of international trade products, services and procedures including strong background in handling complex transactions with ability to identify customer centric solutions. Understanding of UCP600, ISBP and URC522, foreign asset control regulations, anti-boycott regulations, compliance and regulatory requirements. Proven work experience in a cross functional environment involving business partners such as sales, relationship managers, marketing, product management, technology and operations. 


Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume. 

NO RELOCATION. ONLY THOSE AUTHORIZED TO WORK IN THE US. VISA TRANSFERS ARE NOT AVAILABLE AT THIS TIME. NO 3RD PARTIES. NO OVERSEAS RESUMES, PLEASE. 

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