Operations Associate Jersey City, NJ

Operations Associate

 
Job ID: Job-2139       
Job Title:      Operations Associate   
location:       Jersey City, NJ
Jobtype:        Permanent      
       
Description:    Operations Associate to work in the Financial Institutions inquiry section of the Client Service Center. Will be responsible for replying to global clients' inquiries concerning their financial transactions. Serve as a contact for our global clients to ensure customer satisfaction by same day replies to their inquiries and confirmations of funds paid and received. 

Responsibilities: 
Review, investigate and amend transactions processed by all departments within the bank 
Research of incoming and outgoing CHIPS, Fedwire and book transfer transactions 
Analyze payments, initiate outgoing correspondence via SWIFT or emails, create adjustments/make payments and respond via SWIFT or email 
Respond to telephone inquiries 

Qualifications: 
Stable job history 
Minimum of five years in bank back office operations with a focus on client services and investigations 
Working knowledge of email systems, Microsoft Word and Excel and knowledge of SunGard Investigation system a plus 
Money Transfer experience with strong understanding of SWIFT, CHIPS and Fedwire 
Understanding of compensation rules and formulas 
Effective telephone and writing skills are necessary to interact with internal partners and external clients 
Ability to work as part of a team, provide back up coverage and assist team members during high volume periods 
Prior experience in Investigation/Compensation processing 

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume. I will only respond to resumes that demonstrate a fit for the role. 

NO RELOCATION. ONLY THOSE AUTHORIZED TO WORK IN THE US. VISA TRANSFERS ARE NOT AVAILABLE AT THIS TIME. NO 3RD PARTIES. NO OVERSEAS RESUMES, PLEASE. 

Watch and subscribe to TheBigGameHuntrTV on YouTube for ”No B.S.” job search and hiring advice. To receive a complimentary subscription to my job search ezine, No B.S. Job Search Advice, go to http://www.JeffAltman.com to subscribe. Receive tweets from Twitter with job search tips and job listings –@ TheBigGameHuntr