IT Infrastructure Manager - Asia Cleveland OH-based

IT Infrastructure Manager - Asia

 

 

Job ID: Job-2735

location:       Cleveland, OH

Jobtype:        Permanent

Rate:   $90K - $100K

        

Description:   

Manage systems and support activities in the China offices between the business, on premise IT Service Provider and WHQ using both English and appropriate native languages (Cantonese and Mandarin)

 

Plan, direct, prioritize and execute project activities of Asian Infrastructure team

 

Create and implement strategic initiatives to improve Asian IT Infrastructure

 

Primary escalation support point for Shanghai, Shenzhen and Hong Kong offices

 

Gather and analyze data to ensure current standards and processes are being followed and are meeting service level agreements. Individual would work to continuously improve corporate standards and processes to meet specific Chinese regional situations while working with Corporate IT.

 

Organize and communicate corporate IT standards to our China office IT service provider and China business staff, enforces standard and process compliance

 

Understand corporate standards and processes regarding infrastructure maintenance and deployment, and assist local IT service provider with executing the processes

 

Provide first level support

 

Ability to travel to China 3-4 times per year.

 

Typical hours 3pm – Midnight, Sunday – Thursday

 

Experience with Microsoft technologies (Windows 7, AD and Group Policy)

 

Experience with Apple iOS and Mac hardware

 

3-5 years managing an IT Infrastructure group

 

Minimum 2 to 3 years of experience with Desktop Support. Familiarity with network hardware and software. Experience with Microsoft SCCM technology preferred

 

Experience with JAMF Casper preferred

 

Experience with networks LAN/WAN preferred

 

Knowledge, Skills & Abilities:

 

Fluent in languages native to Shanghai, Shenzhen and Hong Kong Mandarin and Cantonese as well as English

 

Ability to communicate effectively with all job levels, both written and verbal

 

Bachelor's degree preferred ​

 

Email resume in Word to JeffAltman@TheBigGameHunter.us. Please include the job code for the position with your resume. NOTE: WE WILL ONLY RESPOND IF YOUR RESUME APPEARS TO FIT A ROLE

 

PAID RELOCATION. NO OVERSEAS RESUMES. NO 3RD PARTIES. Client will sponsor and/or transfer H-1b visa candidates as well as current year residents

 

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