Senior Business Analyst - (US-OH-Highland Hills)

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  From Jeff Altman: The Big Game Hunter

Senior Business Analyst - (US-OH-Highland Hills)

Compensation: $70K - $90K / Year
Min Education: Masters
Job Type: Full Time
Jobcode: N29314BRJA

No. of Openings : 3
Experience Required : 5 - 10 years
Degree Required : Graduate Degree
PAID RELOCATION AVAILABLE
Building analytical team to support and maximize the effectiveness of growing Customer Contact Management operation. Position performs detailed product and profitability analysis, contact analysis, channel analysis and campaign tracking that will answer the questions:
How did existing contact executions work? Where did we meet expectation and where did we fall short and how can we improve for the next time?
How should future contact be executed: who do we contact, at what time, with what frequency, through which channel(s), etc.
What is the most effective contact strategy for acquiring new customers?
Directly works with business lines to provide financial, profitability, account and product analysis. Provide recommendations that impact customer targets for retention, activation, and acquisition.

Data extraction, manipulation and analysis from various sources (Data Warehouse,etc.). Utilization of various computer based tools for analysis (SAS, SQL, ACCESS, EXCEL etc.).

Regularly present results to Business Line and senior management based on customer usage and behavior. Includes conversion analysis, detailed financial analysis and household portfolio analysis

Directs and provides revenue generating product, customer segment, and distribution channel analysis.
Works directly to ensure that profitability calculations and financial data is accurate during monthly data loads.

Requires expert level knowledge in application of computer based analytical tools (SAS, SQL, ACCESS, EXCEL etc.), and financial analysis (NPV, etc.). Also requires a general understanding of principles of financial institution credit analysis. Excellent problem solving, analytical, research and quantitative analysis skills needed. Must be able to think critically and communicate effectively.

Email resume in Word to thebiggamehunter@cisny.com. Please include the job code for the position with your resume.

NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

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Jeff Altman, The Big Game Hunter
Concepts In Staffing
9 East 37 Street
New York, NY 10016