Junior Tier 2 Application Support Developer (Contractor) / San Francisco / $40hr - $60hr

 

This position is  in San Francisco. This is a very fast hire. They are expecting the person to be a quick study, and their attitude and group fit is essential.They will begin with a brief Face-to-Face that shouldn't go longer than 45 minutes. I will be receiving a Tech Test shortly, which I will receive shortly. The test was designed for a Sr. Developer so they aren't expected to answer all the questions correctly, but it will give them an idea of what to expect.

Position- Junior Tier 2 Application Support Developer (Cont
Job Id (Use when Referring to Position):	3375
Job Type:	FTP
Location:	San Francisco CA
Experience:	0 - 0
Compensation:	$40.00 - $60.00
Job Description:	Junior Tier 2 Application Support Developer  (Contractor)   The Gist of it We need a person to come in for approximately 4 months and cover the responsibilities of a woman who is going on maternity leave.  Essentially, this person needs to be able to troubleshoot basic .NET web application bugs and do light coding tasks.  We're currently attempting to hire a full-time Senior Tier 2 developer into the team, so this person will eventually take a lot of direction from them.   Our Support Environment We currently have a two-person dedicated team of Tier 1 Support Analysts who represent the first line of helpdesk support.  They deal directly with the users and attempt to resolve any problems as best they can.  If the issues are determined to be technical, they are then escalated up to Tier 2 Technical Support.  The Tier 2 group has both junior and senior-level developers.    Responsibilities ·         Tier 2 Technical Support o        Debugging and Troubleshooting o        Writing code fixes o        Implementing non-code fixes o        Rolling up new code according to our process   Group dynamic We have a very easy-going group that likes to communicate and likes to "rally" around problems to get them solved.  This person needs to be very much a team player and while we need them to be highly technical, they should also have patience and aptitude in dealing with non-technical people, especially when explaining complex technical issues.  No egos, please.   What to really expect The reality of this job is that it has its peaks and valleys as far as workload is concerned.  Since this is Application Support, there are days where there seem to be a lot of things on fire, and it can be quite chaotic with tight deadlines.  Then there will be quiet times, where the role will switch from firefighting to working on long term projects such as setting up environments, discussing version control strategies, working on better Support process, etc.  It's also important to point out that this is strictly a Tier 2 Application Support role, and there is little chance that this person would ever work on new, outward-facing, application development (most of this will be done by third party anyway).  However, there will probably be opportunities to develop internal applications, such as those used by the internal Support Team or the Developers themselves.   Soft skills ·         Good communication skills, specifically in reporting status to me or explaining tech issues ·         Knack for problem solving and troubleshooting   Hard Skills ·         Required o        C# o        SQL (T-SQL and light DBA tasks) o        IIS & web apps (good experience with all aspects of creating and managing web applications) o        JavaScript and HTML ·         Nice to have o        Basic server administration o        Basic network experience o        Active Directory experience o        Flash o        Advanced networking experience
Degree Required:
Desired Skills:
Additional Information:
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