Tuesday, January 22, 2008

Telcom Engineer 100k + bonus NYC JOB CODE BAnKJA98



 
If not you, would you know someone???  I will pay a finders' fee if you refer someone who is hired.

 

The Role 

 

Senior Telecomm Engineer will be responsible for the configuration, operation and control of the Nortel PBX and ancillary products. This individual will be responsible for all troubleshooting and resolution of problems, and working with the vendor on the implementation of bug fixes, upgrades and enhancements. The engineer will also be responsible for the Genesys Call Center software operations, and the interoperability with the phone system.

 

Experience should include all versions of the Nortel PBX high-end product line such as Option 11, Option 81, Succession 1000, as well as branch office hardware such as BCM and SBO. Applicant must have a firm understanding of Symposium, ACD and related call center strategies. Applicant must be well-versed in emerging technologies such as Voice over IP which must also include related networking elements with regards to the LAN/WAN environment. Additional requirements include experience with various transmission methods such as PSTN circuits and tie-line trunks, and also include familiarity with the various related protocols such as QSIG.  Applicant must have a background in project management, and must be capable of deploying large and small scale voice platforms in both existing and newly built environments. 

 

 

 

Qualifications

  • 5 years of  experience with Nortel PBX systems
  • A working understanding of the LAN/WAN environment.
  • Multi-tasking skills and the ability to work well under pressure
  • Effective verbal and written communication skills
  • Experience with Genesys Call Center software a plus

 

 

Email resume in Word to thebiggamehunter@cisny.com  ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.  

 NO 3RD PARTIES. NO OVERSEAS RESUMES.

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