Senior Change Management Analyst - (US-NY-New York)

Senior Change Management Analyst - (US-NY-New York)

Minimum Education: Bachelors
Job Type: Full Time
Jobcode: ITWJA3

Senior Change Management Analyst to join our Applications Support team. The qualified individual will manage the Change Management Process using standards, design and implement formal change management processes and procedures for IT applications and infrastructure components. They will also drive adherence to the defined change management processes and where appropriate initiate training to rectify non-conformance
Responsibilities to include:

Using the ITIL/ITSM standards, design and implement formal change management processes and procedures for IT applications and infrastructure components.
Drive adherence to the defined change management processes and where appropriate initiate training to rectify non-conformance.
Ensure changes to production have been tested, documented, communicated, approved, and successfully implemented.
Manage the Change Approval Process.
Produce and manage a change management calendar, identifying and resolving scheduling and technical conflicts as they arise.
Assess and communicate impacts from changes to the business and technology management.
Establish and chair Change Control Meetings.
Administer the change management database, ensuring accuracy and consistency of data.
Produces schedules of requests for change (RFCs) for managing changes to the live infrastructure.
Interrogates the change management database to produce reports for management review of changes, such as change advisory boards (CABs), change planning teams and for users and department management.
Contributes to the development of change management system, documenting requirements for workflows, forms, tasks, reports and metrics.

· Using the ISE ITIL/ITSM standards, design and implement formal change management processes and procedures for IT applications and infrastructure components.

· Drive adherence to the defined change management processes and where appropriate initiate training to rectify non-conformance.

· Ensure changes to production have been tested, documented, communicated, approved, and successfully implemented.

· Manage the Change Approval Process.

· Produce and manage a change management calendar, identifying and resolving scheduling and technical conflicts as they arise.

· Assess and communicate impacts from changes to the business and technology management.

· Establish and chair Change Control Meetings.

· Administer the change management database, ensuring accuracy and consistency of data.

· Produces schedules of requests for change (RFCs) for managing changes to the live infrastructure.

· Interrogates the change management database to produce reports for management review of changes, such as change advisory boards (CABs), change planning teams and for users and department management

Required Experience
Experience Required:

Bachelor’s degree required
5+ years of QA/Change Management experience
Minimum of 10 years industry experience
ITIL Certified
Project management process experience

Please quote your best rate and email a resume in Word that makes it obvious how you match the specification

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

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