Thursday, March 08, 2007

Position- 2555: Product Support Specialist


If not you, would you know someone???


 

Company is located near Penn Station, however the individual MUST live in the city.  The US location(has offices in Europe and Israel) has 90 employee's and they look for people who can handle an intense environment. 

This is a helpdesk role specializing in application support.  The candidate must have great communication and tech skills, open to client inquires and fluent in Hebrew a plus but definitely not required.  Pay scale is $60-70k, with 10% bonus but feel free to submit candidates who are a little more.

Position- Product Support Specialist
Job Id (Use when Referring to Position): 2555
Job Type: FTP
Location: New York NY
Experience: 4 - 0
Compensation: $60,000.00 - $80,000.00
Job Description:

  

PRODUCT SUPPORT SPECIALIST (US, New York)

 

 

 

Position:

·        Provide expert technical assistance to our customer-site implementation teams (coordinate with R&D/QA to solve technical issues; coordinate installation of Platform at client sites and integrate applications with client systems and document findings)

 

Required Skills/Experiences: 4 years experience with:

o       Experience with software support and troubleshooting

o       Proficiency with Unix/Linux or Windows operating systems at system administrator level

o       Must have experience in one of the following Databases:  MS SQL Server, Sybase, Oracle or DB2

o       Experience with one of the following application servers: Tomcat, Web logic and/or WebSphere is a plus

o       Excellent SQL skills   

o       Understanding of programming languages

o       Ability to write scripts in on one or more of the following languages: VB, C++, JavaScript

o       Development experience preferable in one or more of the following languages (C++, VB, Java, JavaScript, .Net, XML, XSL) is a plus

o       Programming of Windows/Linux shell scripts

o       Strong troubleshooting and diagnostic skills

o       Ability to work independently and attention to detail

o       Self-motivated with a proactive, resourceful approach to problem solving

o       Ability to work effectively in a team environment and to establish sound working relationships with many diverse groups

o       Strong communication skills

 

 

 

 

Degree Required: bs
Desired Skills:
Additional Information:
Comments:

Email resume in Word to jeffaltman@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

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