Business Analyst - (US-NY-New York)
Business Analyst - (US-NY-New York)
Compensation: $90K - $100K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: VNRJA6
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Reporting to the Director of Global PMO the IT Business Analyst position is established to provide a liaison between business users and IT architecture team. Business Analyst will gather business requirements, map current and future business processes to existing solutions, assist with designing solution alternatives involving adapting current solutions, modifying business processes or designing new solutions; respond to queries from business users on application behavior, address concerns and/or issues. Maintain subject matter expertise in areas/applications assigned. Participate in or lead cross functional discussions, develop functional and technical specifications and test plans; review technical designs, estimate effort for tasks.
Primary Responsibilities
• Communicate and collaborate with external and internal customers and stakeholders to analyze information and business need and deliver functional and technical requirements to software development teams.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, data and workflow analysis.
• Ensure that all deliverables are completed in accordance with PMO direction; clearly and frequently communicate the status.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Investigate processes and identify root cause problems.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.
Knowledge and Skills Required
• Bachelor’s (or equivalent) degree in Computer Science, Information Technology or engineering.
• Five or more years of experience in a job requiring strong information technology business analysis expertise, problem solving and analytical skills; rigorous, data-driven decision-making; and sound business judgment.
• Additionally, at least three years of hands-on software design and development experience of highly distributed, multi-tiered and client/server systems. Proficiency in at least one of common development frameworks (.Net, Java, etc.) and databases (SQL Server, Oracle, etc.) is required. Ideal candidate must be a former software developer.
• Strong analytical skills required, including a thorough understanding of how to interpret Customer Carebusiness needs and translate them into application and operational requirements.
• Strong experience with Software Development Life Cycle and knowledge of development tools and technologies.
• Demonstrated success performing analysis of large, complex, cross-functional projects.
• Expert knowledge of standard tools such as MS Project, Visio, MS Office Suite.
Knowledge and Skills Preferred
• Experience in development and implementation of mobile communications and content delivery solutions is a strong plus.
• Familiarity with electronic processing of prepaid products and services as well as telecom industry experience is desired.
• Ability to create and deliver effective presentations to senior management.
• Ability to work in a fast-paced and high-pressured environment.
Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.
NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.
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posted by Unknown at 1:19 PM
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