Support Lead Cincinnati, OH

Support Lead

 

 

Job ID: Job-2489

Job Title:      Support Lead

location:       Cincinnati, OH

Jobtype:        Permanent

Rate:   up to $48.75

 

Description:   

12 month assignment

 

Technical/Functional Skills

 

•       Experience with supporting design engineering applications like Siemens- Comos or Smartplant or Eplan or Promise

•       Good understanding of electrical ,instrumentation , P&ID design engineering

•       Good understanding of statistical and analytical principles and processes

•       CITRIX hosted environment

•       SQL Server Knowledge

•       ITIL Support Processes

 

 

Experience Required     3-4 Years

 

Roles & Responsibilities        •       Help Users in resolving the COMOS drawing issues

•       Help users to design electrical, mechanical designs in COMOS

•       Analyze and recommend improvements/suggestions to drawings built on COMOS platform

•       Licenses Management ( providing the access to new users/ unlock the locked licenses)

•       Users roles management

•       Think and thin client ( Citrix ) set up

•       Upgrades and Migration support

•       Patch management

 

 

Generic Managerial Skills

 

•       Experience in support project

•       Experience in working with cross-vendor teams

•       Good Communication (both written and verbal) and presentation skills

•       Strong customer management skills

•       Strong staff management skills

 

PLEASE QUOTE YOUR BEST RATE

 

Email resume in Word to JeffAltman@TheBigGameHunter.us. Please include the job code for the position with your resume. NOTE: WE WILL ONLY RESPOND IF YOUR RESUME APPEARS TO FIT A ROLE

 

NO RELOCATION. NO OVERSEAS RESUMES. 

 

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