Computer Operations Manager - (US-NY-Brooklyn)

Computer Operations Manager - (US-NY-Brooklyn)

Compensation: $100K - $105K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: B77518JA

If not you, would you know someone???  I will pay a finders' fee if you refer someone who is hired.

Experience Required : 5 - 10 years

The primary focus of this role is to provide production support including detecting issues, issuing tickets, ensuring root cause analysis and overseeing tickets to closure. S/he coordinates the resolution of critical production problems, ensures that deadlines are met and works with business and IT managers to identify and provide required services. The position also entails supporting project teams for the infrastructure related activities of programs/projects. This individual is also responsible for the stability, augmentation and maintenance of the network and all servers, primarily by working with the technology group within BNY Mellon to insure that configuration of network software and hardware comply with the requirements of our clients. Technical support for the operations group is also required.

Technical / Other:
1. Network Knowledge: BigIP, Active Directory, Cisco Router Administration, Symmetric Multiprocessing Environment, EMC Clariion CX700, Citrix, and SAN Storage are highly desirable.
2. Knowledge of monitoring software such as Exchange, Veritas and Tivoli are highly desirable
3. Knowledge of operating systems including Windows 2003, Solaris is highly desirable.
4. Knowledge of Remedy and root cause analysis
5. Hardware knowledge specifically Wintel and Sun systems knowledge desirable.
6. Knowledge of high availability and failover configurations.
7. Experience with ITIL (Information Technology Infrastructure Library)
8. Knowledge of encryption algorithms such as FIPS 140-2 and Private Key/Public Key required.
9. Strong experience with Source Code Version Control as well as Standard Change Control/Implementation protocols is mandatory.
10. Project Management skill sets are highly desirable, including use of Microsoft Project, Microsoft Visio and Microsoft PowerPoint.
11. Experience managing a group of 3.

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The job holder manages the computer operations section managers who direct the daily operations of a specific system. S/he coordinates the resolution of critical production problems, ensures that deadlines are met and works with business and IT managers to identify and provide required services. S/he is also responsible for maintaining and managing budgets.

Minimum 4 - 6 years relevant experience required. Must have extensive experience with the full spectrum of system console operations and peripheral console operations. Job holder must have thorough knowledge of company's IT infrastructure and daily operations, interdependencies and understand the impact of planned changes. S/he must have past experience in analyzing and executing hardware platform changes and be familiar with several hardware technologies. S/he must also be experienced at addressing a variety of hardware, software, and communications malfunctions.

Job holder must be able to engage advanced or vendor-specific diagnostic techniques for complex problems in multi-vendor environments. S/he must be an effective oral and written communicator. S/he must also be customer-service oriented, skilled in negotiations and a master in re-engineering and major process flow. Job holder must be a strong leader who is skilled in team building, people development, performance management and effective delegation. Must also be organized and able to identify, prioritize and manage multiple initiatives.

Candidate Must Have :
* Network Knowledge and Experience
* Tivoli or Exchange or Veritas
* OS knowledge (Windows 2003/Solaris)
* Knowledge of Remedy
* Hardware knowledge (Wintel and SUN)

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

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Jeff Altman, The Big Game Hunter
Concepts In Staffing
9 East 37 Street
New York, NY 10016