Sr. Project Manager $110000 - $125000 + bonus

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Project Manager-Senior -
Location: Newark (Northern NJ)

This Project management position will act as a Planning & Control Manager. The position is focused on process and workflow management, measuring and tracking key business data, driving process improvement initiatives within the department and assisting in developing a high performance work culture. This position assists management in understanding and facilitating improvement in the organization’s overall performance and results.

Duties and Principal Activities:
Facilitate  Customer Service Request Queue Management, by working with resource managers and business units in understanding, negotiating, tracking and reporting on priorities, completion dates and closure rates. Involves significant detail review of CSR information and working with systems/spreadsheets
? Manage and ensure the time tracking codes are aligned with the work efforts and use as a basis for scorecard metrics
? Identify process improvement initiatives and work in partnership with all impacted functional areas to ensure a successful start-up, execution and completion of process initiatives
? Develop process documentation to implement SDLC policies and practices
? Work with appropriate corporate groups to help align processes with corporate initiatives.  ? Work with various teams to improve processes
? Develop, analyze and track key metrics for the organization
? Track and communicate on various project initiatives by working with the appropriate project managers
? Develop and publish Departmental Scorecards for utilization by the department and by internal business unit customers and management. Define measurement tools and targets and provide ongoing analysis of root cause of assigned areas
? Is the focal point for 3rd party development (sub-contractor) work that is part of the company product
? Promote the department’s accomplishments and capabilities to internal customers (Public Relations)
? Provide training as necessary
? Develop career growth paths for departmental personnel in the areas of management succession, technology migration and other areas as needed.
? Provide coaching to new managers on management techniques
? Help prepare for meetings and other events

Skills Required:

Experience in project management processes.
Knowledge and demonstrated experience in the development project lifecycle
Experience in meeting planning and facilitation
Demonstrated experience in making articulate and effective oral presentations to different audiences
Proficient with Microsoft Office applications
Excellent communication and interpersonal skills
Organization and time management skills: Operates independently with minimal guidance by management
Problem-solving skills with ability to perform root cause analysis
Ability to manage multiple tasks

Skills Desired:

Exposure in Organizational Change methodologies

Education Required:

1. Bachelor’s Degree in Management, CS, Engineering or closely related field or equivalent.
2. At least 10 years of working experience.

 

 

Email resume in Word to thebiggamehunter@cisny.com  ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

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