Junior Tier 3 Support Engineer - (US-NJ-Edison)

Compensation: $70K - $80K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: FTWJA2

The Tier 3 Support Eng. (Junior) is an integral part of the Support Organization. The Support Eng.is responsible for the deployment of current and future products at customer sites. He is also responsible for the on-site and remote support of issues raised by customers. We are looking for a results driven person capable of working independently and within a team to resolve time critical deployment and production issues.

Technical Skills:
-Proficient in Linux/Unix Systems - 1-2 years of experience is a MUST
-Highly knowledgeable in L2 switching and L3 routing - 1-2 years of experience is a MUST
-Knowledgeable in TCP/IP networking
-Familiar with common Internet protocols such as HTTP, HTML, FTP, DNS, NTP...
-Familiar with server load balancing systems and methodologies
-Familiar in customer support processes, tooling and troubleshooting.
-Knowledgeable in Microsoft Office suite of applications

Critical Competencies:

Customer Satisfaction:
-Contributes significantly to customer satisfaction
-Interfaces with the customers and the project managers to complete assigned tasks
-Escalates effectively to upper support tiers as needed to allow quick problem resolutions
-Responsible for opening lines of communication, monitors customer problems, and ensures effective resolution

Communication Skills:
-Communicate effectively with customers and peers
-Produce high quality written documents, status reports and customer communications
-Identify appropriate internal and/or external resources to solve problems

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

To receive a complimentary subscription to my job search ezine, No B.S. Job Search Advice, go to www.JeffAltman.com to subscribe.

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Junior Tier 3 Support Engineer - (US-NJ-Edison)

Junior Tier 3 Support Engineer - (US-NJ-Edison)

Compensation: $70K - $80K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: FTWJA2

The Tier 3 Support Eng. (Junior) is an integral part of the Support Organization. The Support Eng.is responsible for the deployment of current and future products at customer sites. He is also responsible for the on-site and remote support of issues raised by customers. We are looking for a results driven person capable of working independently and within a team to resolve time critical deployment and production issues.

Technical Skills:
-Proficient in Linux/Unix Systems - 1-2 years of experience is a MUST
-Highly knowledgeable in L2 switching and L3 routing - 1-2 years of experience is a MUST
-Knowledgeable in TCP/IP networking
-Familiar with common Internet protocols such as HTTP, HTML, FTP, DNS, NTP...
-Familiar with server load balancing systems and methodologies
-Familiar in customer support processes, tooling and troubleshooting.
-Knowledgeable in Microsoft Office suite of applications

Critical Competencies:

Customer Satisfaction:
-Contributes significantly to customer satisfaction
-Interfaces with the customers and the project managers to complete assigned tasks
-Escalates effectively to upper support tiers as needed to allow quick problem resolutions
-Responsible for opening lines of communication, monitors customer problems, and ensures effective resolution

Communication Skills:
-Communicate effectively with customers and peers
-Produce high quality written documents, status reports and customer communications
-Identify appropriate internal and/or external resources to solve problems

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

To receive a complimentary subscription to my job search ezine, No B.S. Job Search Advice, go to www.JeffAltman.com to subscribe.

Receive tweets from Twitter with job search tips and job listings – TheBigGameHuntr

Director, Forensic and Special Investigations - (US-NY-New York)

Minimum Education: BA
Job Type: Full Time
Jobcode: TJKJA4

This is all about Prevention Programs, e.g., “before the fact” with an emphasis on Development, Design, Implementation, & Execution of a program for Fraud Awareness, Prevention, and Detection. Client Strongly Prefer someone out of a large financial services company.

Experience
A minimum eight years of significant experience in the areas of designing, developing, implementing and executing fraud prevention and detection programs in large commercial organizations is required; strong preference that this experience has been with a global footprint. The desired candidate will have exceptional expertise products like annuities, life insurance, mutual funds, and banking services.

At least five years of this experience must have included managing and leading teams of anti-fraud professionals. Preference for candidates who have significant experience in the management or performance of forensic audit examination procedures, i.e., audit and review procedures performed connection with, or in anticipation of, possible litigation.

Demonstrated and recent expertise with design, planning and execution of fraud risk assessments, in performance of fraud risk advisory and consultation work, and in development of recommendations for fraud risk mitigation strategies and enhanced controls in a large corporate environment is strongly preferred; strong preference that this experience has been gained in the financial services area.

Extensive knowledge of the means and schemes associated with white collar and financial crimes, fraud and other irregularities. Strong preference for candidates who are familiar with fraud risks associated with electronic commerce.

Experience
A minimum eight years of significant experience in the areas of designing, developing, implementing and executing comprehensive fraud prevention and fraud detection programs in large commercial organizations is required; strong preference that this experience has been gained in a large diversified financial services company environment with a global footprint. The desired candidate will have exceptional expertise in The Company’s products and services, specifically including: annuities, life insurance, mutual funds, and banking services.

At least five years of this experience must have included managing and leading teams of anti-fraud professionals. Strong preference that this leadership experience has included program-level responsibility for management of audit, examination, or other review-type strategies specifically designed and intended for the identification and detection of financial fraud. Preference for candidates who have significant experience in the management or performance of forensic audit examination procedures, i.e., audit and review procedures performed connection with, or in anticipation of, possible litigation.

Demonstrated and recent expertise in design, planning and execution of fraud risk assessments, in performance of fraud risk advisory and consultation work, and in development of recommendations for fraud risk mitigation strategies and enhanced controls in a large corporate environment is strongly preferred; strong preference that this experience has been gained in the financial services area.

Extensive knowledge of the means and schemes associated with white collar and financial crimes, fraud and other irregularities, to include both internal and external threats, is required. Strong preference for candidates who are familiar with fraud risks associated with electronic commerce.

Will manage a team of six

Design, develop, plan and execute a program of fraud awareness, prevention and detection; program coordination with key leaders and other stakeholders.

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

Director, Forensic and Special Investigations - (US-NY-New York)

Director, Forensic and Special Investigations - (US-NY-New York)

Minimum Education: Tech School
Job Type: Full Time
Jobcode: TJKJA4
Salary to $145000 + bonus

This is all about Prevention Programs, e.g., “before the fact” with an emphasis on Development, Design, Implementation, & Execution of a program for Fraud Awareness, Prevention, and Detection. Client Strongly Prefer someone out of a large financial services company.

Experience
A minimum eight years of significant experience in the areas of designing, developing, implementing and executing fraud prevention and detection programs in large commercial organizations is required; strong preference that this experience has been with a global footprint. The desired candidate will have exceptional expertise products like annuities, life insurance, mutual funds, and banking services.

At least five years of this experience must have included managing and leading teams of anti-fraud professionals. Preference for candidates who have significant experience in the management or performance of forensic audit examination procedures, i.e., audit and review procedures performed connection with, or in anticipation of, possible litigation.

Demonstrated and recent expertise with design, planning and execution of fraud risk assessments, in performance of fraud risk advisory and consultation work, and in development of recommendations for fraud risk mitigation strategies and enhanced controls in a large corporate environment is strongly preferred; strong preference that this experience has been gained in the financial services area.

Extensive knowledge of the means and schemes associated with white collar and financial crimes, fraud and other irregularities. Strong preference for candidates who are familiar with fraud risks associated with electronic commerce.

Experience
A minimum eight years of significant experience in the areas of designing, developing, implementing and executing comprehensive fraud prevention and fraud detection programs in large commercial organizations is required; strong preference that this experience has been gained in a large diversified financial services company environment with a global footprint. The desired candidate will have exceptional expertise in The Company’s products and services, specifically including: annuities, life insurance, mutual funds, and banking services.

At least five years of this experience must have included managing and leading teams of anti-fraud professionals. Strong preference that this leadership experience has included program-level responsibility for management of audit, examination, or other review-type strategies specifically designed and intended for the identification and detection of financial fraud. Preference for candidates who have significant experience in the management or performance of forensic audit examination procedures, i.e., audit and review procedures performed connection with, or in anticipation of, possible litigation.

Demonstrated and recent expertise in design, planning and execution of fraud risk assessments, in performance of fraud risk advisory and consultation work, and in development of recommendations for fraud risk mitigation strategies and enhanced controls in a large corporate environment is strongly preferred; strong preference that this experience has been gained in the financial services area.

Extensive knowledge of the means and schemes associated with white collar and financial crimes, fraud and other irregularities, to include both internal and external threats, is required. Strong preference for candidates who are familiar with fraud risks associated with electronic commerce.

Will manage a team of six

Design, develop, plan and execute a program of fraud awareness, prevention and detection; program coordination with key leaders and other stakeholders.

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

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