Relationship Manager: Infrastructure Services: to $150K plus bonus (30%)
Relationship manager who is building on the existing client base for infrastructure services. They manage a BDM; they manage a relationship. They are not "car salesmen". They are work on a high level (a BDM works on the ground). Again, needs experience with managed services, infrastructure services, outsourcing data centers, needs consulting experience.
Salary to $150K plus bonus (30%)
50% travel expected.
* Own overall relationship between IT IS and assigned industry verticals. Measured on overall IT IS P&L within verticals, including revenue and customer profitability, as well as customer satisfaction of IT IS accounts in assigned verticals.
* Own IT IS revenue quota and customer profitability targets for IT IS business within assigned industry verticals.
- Define, develop and execute an IT IS plan for each assigned vertical.
- Become a virtual member of the Vertical team
* In conjunction with off shore delivery leader, responsible to ensure IT IS meets its delivery contractual requirements and meets/exceeds customer’s expectations.
-Meet in person quarterly with all key IT IS clients within assigned vertical to review status and issues.
- Maintain communications with key customer executives to ensure knowledge of changing customer environment.
-Continually evaluate IT IS delivery efforts within Vertical and put plans in place to improve as needed.
* Direct managerial over site of onshore delivery resources. Ensure proper staffing and skills are in place on shore as per our contracts and to meet customer demands.
* Drive new IT IS business into current base and new logos. Direct over site of Business Development Managers. Manage virtual solution/proposal team on customer bids.
- Responsible for bid strategy, executive communications, executive summary in proposal and pricing to maximize opportunity to win business and profitability
Experience
* 15+ years experienced senior delivery, business development, and/or solution manager/executive in Information Technology Infrastructure Outsourcing, managed services, professional/consulting services to Enterprise Customers
* Experienced in managing a P&L
* Experience with a global delivery model
* Proven track record of ability to operate at the CXX level
*Strong technical acumen with ability to work with technical delivery teams
* Successful business development track record in generating new business
*Excellent communications and negotiations skills
* Strong leadership skills with ability to operate in a virtual team structure
* Motivated, self starter who does not require significant over site
* Comfortable with high levels of travel(50%)
* Specific commercial industry expertise is desirable
Email resume in Word to thebiggamehunter@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.
NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.
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