Senior Helpdesk Analyst/$55K Iselein, NJ SJFJA1

 

If not you, would you know someone???

 

 

Position

Senior Helpdesk Analyst

 

Department

Information Technology

 

Description

Manage the general operations of the helpdesk including, providing IT helpdesk support to the entire SFS user community. Assist in maintaining a high level of information security in areas of responsibility. Manage IT projects including, but not limited to, desktop refreshes and software deployment. Develop and document policies and procedures as required. Provide out-of-band coverage, whenever necessary, to all SFS locations and participate in after hours on-call support schedule. Travel as required.

 

Primary Responsibilities

• Setup, administration, maintenance, diagnosis and troubleshooting of desktop operating systems, applications and associated peripherals. • Documentation of IT processes. • Provide training to SFS Users. • Provide first and second level helpdesk support to all SFS employees including SFS employees located in remote offices. • Perform company-wide application roll-outs, software updates and hardware updates. • Maintenance of a Helpdesk database including accurate recording and reporting of contacts, cases, resolutions and outages.  • Able to effectively communicate with all levels of internal customers including senior management. • Support data center operations.

 

Education

•BS Degree in Computer Science/Engineering or equivalent •Five years experience in support role •Microsoft Certified System Engineer •Network+ / A+ Certification

 

Other Skills

•Strong knowledge in hardware and associated peripherals support •Good knowledge of Microsoft based operating systems including Windows NT/2000/XP/2003 •Strong knowledge in application support (including all Microsoft Office products) •Good knowledge in remote LAN connectivity support including VPN technology •Good knowledge of voice and data networks •Good knowledge in IT hardware and software procurement procedures •Strong knowledge in hardware and associated peripherals support •Strong knowledge of Microsoft based operating systems including Windows NT/2000/XP/2003 Preferred optional skills •Knowledge of Track It helpdesk system •Microsoft SQL Server and Crystal Reports •Knowledge of Windows 200x Active Directory management •Knowledge of public key infrastructure (PKI) and encryption technologies •Operational experience of Local Registration Authority (LRA) systems

 

 

Email resume in Word to thebiggamehunter@cisny.com  ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

Sign up to receive a daily digest of positions around the United States or search open jobs we are recruiting for at www.jeffaltman.com. While there, subscribe to Head Hunt Your Next Job, Jeff Altman, The Big Game Hunter's free job search ezine, Natural Selection, his ezine for employers, use Job Search Universe, the job lead search engine that searches more than 2400 job boards and career pages worldwide, and learn about my VIP personal search agent services.

 

Position- JS3166: DIRECTOR, CORPORATE COMMUNICATIONS

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Position- DIRECTOR, CORPORATE COMMUNICATIONS
Job Id (Use when Referring to Position):	JS3166
Job Type:	FTP
Location:	PURCHASE NY
Experience:	0 - 0
Compensation:	$0.00 - $130,150,000.00
Job Description:	DIRECTOR, CORPORATE COMMUNICATIONS REPORTS TO:              Senior Vice President, Marketing SUMMARY:                   The Director, Corporate Communications is responsible for developing, implementing and measuring internal and external communications strategies.  The individual must understand the company's vision, values, business plans, and employee value proposition.  Keys to success will be building and nurturing effective working relationships with executive management team, integrating the public relations program with marketing, and generally building  image, reputation and brand. RESPONSIBILITIES: Insure that key company messages are aligned, disseminated in a timely fashion, and understood Recommend and implement communications strategies, approaches and tools that enhance both internal and external communications Serve as a company spokesperson; prepare other executives for media interviews and accompany those interviews Liaise regularly with key media, both identifying opportunities and responding to requests for information and interviews Manage the company's external PR and related counsel:  New York PR agency, London PR agency, crisis communications company and CSR company Manage internal support staff Media train company spokespeople Manage internal and external crisis communications Review and edit key press releases, announcements, statements, newsletters, and other communications vehicles Oversee PR updates to the company website Identify and evaluate promotional and co-marketing opportunities with compatible brands Evaluate sponsorship opportunities Provide day-to-day PR counsel to Executive VP of Marketing and CEO Formulate and execute system to measure the impact of PR and specific PR tools REQUIREMENTS: Bachelor's degree; minimum 10 years of demonstrated success in corporate communications or an agency.  Airline or travel industry background a plus; understanding of high-end marketplace a must. Familiarity and comfort with all the tools of marketing Excellent verbal and written communications skills Strong attention to detail and planning Ability to juggle a number of programs/projects simultaneously.  Hands-on as well as strategic. Strong initiative and ability to work effectively with others to influence thinking and outcomes Ability to work independently or as a team to achieve results Proven good judgment, flexibility, self-confidence, maturity, refinement and high energy
Degree Required:
Desired Skills:
Additional Information:
Comments:	Email resume in Word to thebiggamehunter@cisny.com  ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position. NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES. Sign up to receive a daily digest of positions around the United States or search open jobs we are recruiting for at www.jeffaltman.com. While there, subscribe to Head Hunt Your Next Job, Jeff Altman, The Big Game Hunter's free job search ezine, Natural Selection, his ezine for employers, use Job Search Universe, the job lead search engine that searches more than 2400 job boards and career pages worldwide, and learn about my VIP personal search agent services.

Senior Systems Administrator--Lynbrook, NY & NYC CDOE IABJA3098

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  2 positions

 

Both roles can go up to about 120K (some flexibility) These positions are a mix of Lynbrook LI and NYC.

 

 

Position Description – Senior Systems Administrator

 

Department Description

We are seeking an experienced Systems Administrator to become an leader on the ASP infrastructure team responsible for delivering the right combination of process and leading edge technological innovation to compliment an industry leading software solution that has been developed in-house and is in the process of being rolled out.

 

Brief Description

 

Candidates must have an intense desire to deliver a bullet-proof technology infrastructure as part of a newly formed team. Implementation will be from a clean slate. Candidates must possess a deep understanding of current industry “best practices” for ASP based infrastructure architecture, systems performance (WINTEL and Linux), security practices and storage.

 

The ideal candidate will have a strong technical background, outstanding interpersonal skills, and the ability to communicate effectively with both technical and business team members.

Detailed Description

Working closely with the Vice-President of Information Technology; Vice-President of Operations; and Chief Technology Officer, the Senior Systems Administrator will;  

 

-         Develop server provisioning and build-out procedures

-         Implement system monitoring and notification infrastructure

-         Automate technology infrastructure tasks through development and acquisition of advanced productivity tools

-         Complete patching and upgrades to infrastructure as needed and document

-         Anticipate and troubleshoot infrastructure issues as they arise

-         Develop detailed performance trending and analysis for systems and storage

-         Participate in equipment procurement and budgeting process

-         Develop system recovery/business continuation documentation

 

 

Preferred Requirements:

• Senior Level of Microsoft Server Administration skills in a large scale clustered environment
• Experience with Microsoft Server 2003 administration in a highly secure environment.
• Experience with DEBIAN Linux, and supporting open source tools
• Experience with Tomcat Server
• Familiarity with security protocols, hacking methods, and system hardening.
• Strong understanding of NAS and SAN.
• Previous working experience with EMC storage products (NAS) is preferred.
• Strong understanding of TCP/IP and networking in general
• Understanding of MS-SQL is a plus
• Positive attitude and drive to learn new technology
• Adaptable to fast pace and changing environment
• Attention to detail and ability to take responsibility on issues
• Strong communications and interpersonal skills
• Commitment to quality

 

 

 

 

Email resume in Word to thebiggamehunter@cisny.com  ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

Sign up to receive a daily digest of positions around the United States or search open jobs we are recruiting for at www.jeffaltman.com. While there, subscribe to Head Hunt Your Next Job, Jeff Altman, The Big Game Hunter's free job search ezine, Natural Selection, his ezine for employers, use Job Search Universe, the job lead search engine that searches more than 2400 job boards and career pages worldwide, and learn about my VIP personal search agent services.

CONTRACT C++ Visual studio developer/integrator NYC

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C++ Visual studio developer/integrator

This is a 3 month assignment.

The client needs a strong code integrator/architect who can also code in

C++ on a Windows platform.

They are developing an application suite, with modules being developed
by individuals and teams in various locations. This person will manage
the integration of this, and the architecting of the modules into an
application, while managing the code on the back end.

This is a hands on role, and requires strong coding experience as well
as experience integrating code in a Visual Studio 2005 environment.

Dollars are open to about $90 per hour corp to corp

Email resume in Word to thebiggamehunter@cisny.com ONLY IF YOU HAVE THE
EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

Sign up to receive a daily digest of positions around the United States
or search open jobs we are recruiting for at www.jeffaltman.com. While
there, subscribe to Head Hunt Your Next Job, Jeff Altman, The Big Game
Hunter's free job search ezine, Natural Selection, his ezine for
employers, use Job Search Universe, the job lead search engine that
searches more than 2400 job boards and career pages worldwide, and learn
about my VIP personal search agent services.

--

Application Support Analyst / Worksite Administrator NYC CODE BNRJA331

Application Support Analyst / Worksite Administrator

 

New York

 

 

Providing exceptional technical support to customers via email, phone and in person.  Work on production support issues and several, concurrent projects driven by multiple project owners.  Troubleshoot, escalate, inform the business unit/project sponsor of all production issues and resolutions.  Coordinate the identifying and gathering user requirements, planning, implementation/installation, and testing of a functional release upgrade for several systems.  Write and maintain operational and end user manuals.

 

Responsibilities:

 

·          Under general direction, perform a variety of complex duties in providing support for several systems including the document management system (Interwoven's Worksite).

·          Constantly seek to improve processes by logging and documenting support issues that fall outside of SOPs.

·          Perform a variety of application and database administrative, technical and maintenance tasks to support application installations. 

·          Troubleshoot application performance, inspect and resolve system problems quickly and efficiently. 

·          Provide subject matter expertise to assist in trouble shooting application, database and infrastructure problems.

·          Identifying product areas causing the most support queries, and working with the development team to fix them

·          Help improve the documentation of products to help customers and minimize support load.

·          Provide technical leadership in the application support and quality assurance testing during system upgrade and testing.

·          Write and maintain operational and end user manuals.

·          Mentor and train other support resources.

·          Act as technical liaison assisting end users, help center, and systems support technicians in resolving application software issues.

 

 

Required Skills:

 

·          Excellent written and verbal communication skills, interpersonal skills; and good problem solving and analytical skills.

·          Demonstrated ability to gather relevant information and diagnose issues effectively and efficiently.

·          Proven ability to solve problems and learn new technologies.

·          Ability to understand and explain complex systems in plain English.

·          Excellent ability to handle multiple tasks under tight deadlines.

·          In depth operating systems knowledge.

·          Database and SQL experience.

·          Experience dealing with external contractors and vendors.

·          Attention to detail and process.

 

This individual must also be available for overtime, as needed, and must have an excellent attendance and punctuality record.

 

 

 

Email resume in Word to thebiggamehunter@cisny.com  ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

Sign up to receive a daily digest of positions around the United States or search open jobs we are recruiting for at www.jeffaltman.com. While there, subscribe to Head Hunt Your Next Job, Jeff Altman, The Big Game Hunter's free job search ezine, Natural Selection, his ezine for employers, use Job Search Universe, the job lead search engine that searches more than 2400 job boards and career pages worldwide, and learn about my VIP personal search agent services.