IT Infrastructure Manager - Asia Cleveland OH-based
IT Infrastructure Manager - Asia
Job ID: Job-2735
location: Cleveland, OH
Jobtype: Permanent
Rate: $90K - $100K
Description:
Manage systems and support activities in the China offices between the business, on premise IT Service Provider and WHQ using both English and appropriate native languages (Cantonese and Mandarin)
Plan, direct, prioritize and execute project activities of Asian Infrastructure team
Create and implement strategic initiatives to improve Asian IT Infrastructure
Primary escalation support point for Shanghai, Shenzhen and Hong Kong offices
Gather and analyze data to ensure current standards and processes are being followed and are meeting service level agreements. Individual would work to continuously improve corporate standards and processes to meet specific Chinese regional situations while working with Corporate IT.
Organize and communicate corporate IT standards to our China office IT service provider and China business staff, enforces standard and process compliance
Understand corporate standards and processes regarding infrastructure maintenance and deployment, and assist local IT service provider with executing the processes
Provide first level support
Ability to travel to China 3-4 times per year.
Typical hours 3pm – Midnight, Sunday – Thursday
Experience with Microsoft technologies (Windows 7, AD and Group Policy)
Experience with Apple iOS and Mac hardware
3-5 years managing an IT Infrastructure group
Minimum 2 to 3 years of experience with Desktop Support. Familiarity with network hardware and software. Experience with Microsoft SCCM technology preferred
Experience with JAMF Casper preferred
Experience with networks LAN/WAN preferred
Knowledge, Skills & Abilities:
Fluent in languages native to Shanghai, Shenzhen and Hong Kong Mandarin and Cantonese as well as English
Ability to communicate effectively with all job levels, both written and verbal
Bachelor's degree preferred
Email resume in Word to JeffAltman@TheBigGameHunter.us. Please include the job code for the position with your resume. NOTE: WE WILL ONLY RESPOND IF YOUR RESUME APPEARS TO FIT A ROLE
PAID RELOCATION. NO OVERSEAS RESUMES. NO 3RD PARTIES. Client will sponsor and/or transfer H-1b visa candidates as well as current year residents
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