Applications Support - (US-NY-New York)
Applications Support - (US-NY-New York)
Compensation: $80K - $92K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: ITWJA2
Will be responsible for providing application support to trading systems.
Responsibilities to include:
Provide application and environment administration of trading systems.
Support the testing and implementation of complex trading applications.
Manage installations and configurations of application software for Production and Test environments on multiple platforms.
Implement and handle emergency bug fixes.
Assist with release management and change management processes of the trading systems.
Build knowledge base to provide support in emergency situations to L1 support staff.
Define, coordinate and assist with operational acceptance testing and weekend test activities.
Provide application and system support for internal departments including Computer Operations, QA, Development, Product Management and Technology Member Services.
Submit, track and manage issues/defects discovered in production and during testing.
Troubleshoot and diagnose trading system problems.
Work on multiple projects simultaneously.
Set priorities and organize work to complete project responsibilities efficiently and effectively.
Manage open trading systems issues with internal customers and vendors.
Required Experience
Experience Required/Results Expected:
Bachelors degree
Operations scripting experience
Application support
Knowledge of basic network administration
Change management and configuration management experience
Support of operational and technical testing
Project management process experience
Understanding of capacity and performance management
Customer service experience in a production setting
Email resume in Word to thebiggamehunter@cisny.com. Please include the job code for the position with your resume.
NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.
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