VP, Infrastructure Management - (US-NY-New York)
VP, Infrastructure Management - (US-NY-New York)
Compensation: $140K - $160K / Year
Minimum Education: Bachelors
Job Type: Full Time
Jobcode: TBAJA2
Infrastructure Operations
Propose and drive implementation of Infrastructure Service delivery procedures based on best practices:
o COBIT Adherence to COBIT Guidelines§
o ITIL Maintenance of internal§ controls and all operational procedures in accordance to ITIL standards.
§ Support, maintain and enhance the capabilities of the Altiris tool for administration of the Service management practices.
Define and implement§ continuous improvements to Change Management & Configuration Management processes.
Provide Asset Management reporting to categorize and report on§ IT assets and develop reporting to link infrastructure costs to service categories and business channels.
Provide Service Level management§ reporting to categorize and report on the metrics regarding:
o ISO 17799
Adoption, where appropriate of ISO 17799 security§ standards
Monitoring & Reporting
Responsible for proactively monitoring and reporting on Infrastructure Services including gathering and reporting systems availability, performance and volume metrics, both in business and IT terms.
Data Center Operation
Set technical direction and take ownership for systems monitoring and performance management of overall infrastructure.
Maintenance of, and improvement, to overall system uptime performance
Overall responsibility for Data Center environments
Infrastructure Disaster Recovery
Service Desk Operations
Infrastructure Projects
Coordinate technical reviews with other IT groups to develop and document infrastructure architecture and design.
Vendor Management
Budget Management
Service Levels
Work with Discipline Managers to develop and document Service Level Agreements with Project Sponsors and/or key stakeholders.
Ensure that all acceptance criteria have been satisfied.
Training
Attend seminars and training to maintain a high level of familiarity with project management tools, processes, and best practices.
Ensure all infrastructure teams are adequately skilled and resourced for business continuity.
Qualifications
o Bachelor's degree in Computer Science or related program and a minimum of 10 years of experience in an Information Technology Infrastructure support capacity.
o Minimum of five years experience successfully managing multiple concurrent projects
o 3 to 5 years experience in Service Management Delivery and Support
o Experience in staff management including setting objectives, resource planning and performance management.
o Demonstrated leadership skills
o Broad-based knowledge of overall system and network architecture and technologies; minimum of 10 years experience.
o Working knowledge of hardware, software and operating systems including UNIX, Windows 2000/2003, Oracle, Desktop Technologies, WAN/LAN networking, DNS, NAS/SAN, Firewalls, Proxy Servers, /IP, Cisco Product line, Network and System Security concepts
o Refined negotiating skills
o Presentation and facilitation skills
o Three or more years experience with Microsoft Project
o Excellent written and verbal communication skills
o Basic understanding of business finance principles: capitalization, expense, forecasting.
o Demonstrated ability to drive and challenge a team
o Skilled at conflict resolution
o Detail oriented
o ITIL foundations certification. Prefer manager or practitioner certification.
o Excellent verbal and written communication skills with experience writing proposals and giving presentations
o Interpersonal skills necessary to manage in a team-oriented environment and interact with all levels of the organization to promote the Service Management program.
Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.
NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.
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9 East 37 Street
New York, NY 10016
posted by Unknown at 3:24 PM
